A theme with the “hosting included” option is great if you don’t want to spend time setting up the theme (buying and setting up the hosting, installing the WordPress, installing the theme,
Post-purchase
Can I cancel my subscription?
Sure, you can cancel your chosen subscription plan at any time.
Can I switch between plans later on?
Sure, you can switch your chosen plan at any time, all you need to do is send us and email with the request to: support@themeskingdom.com and we’ll make it happen.
Can I switch themes?
Sure. If you signed up for a One theme One year plan or the One theme Lifetime plan and you feel like the theme you chose doesn’t suit your needs the best,
Do you offer customer support?
Of course, we do! We try our best to provide excellent customer service, and we will gladly give you a hand as long you are a part of the Themes Kingdom family,
What’s your refund policy?
We offer a full refund for the first 14 days after purchase. If you would like your money back, just send us an email to support@themeskingdom.com, with a description of your problem
What if I can’t log into my account?
If you are having trouble logging into your account, you should reset your password. You can do it by clicking the button Forgot password?. Once you enter your username or email address,
How do I cancel Themes Kingdom account?
Theoretically speaking, you can’t cancel your account 一 your account will be canceled as soon as your subscription expires. You can, however, request that we delete your Themes Kingdom account. If you
I cannot install the theme. I’m constantly getting the “The package could not be installed. The theme is missing the style.css stylesheet.” error message. Why is this happening?
This is a common issue that occurs during WordPress theme installation. The reason you are getting this error message is that you are trying to upload the incorrect file, that is, you
I have installed the theme, but the demo importing process is not working. How can I start the process?
The Demo Importer will start only after you install and activate the child theme. Demo Importer will not work with the installed and activated parent theme.
Will Demo Importer delete my existing content?
No, Demo Importer will just add demo content to the existing content, without deleting the content you have previously added.
I accidentally closed Demo Importer, and now the demo importing process has stopped. How can I restart the process?
If you clicked the Return to dashboard option (that closed the Demo Importer), you could restart the Demo Importer by visiting yourdomain.com/wp-admin/admin.php?page=merlin (yourdomain.com being the URL of your site). If, however, you
Can I remove Themes Kingdom mention from the footer? How can I do so?
Sure you can! All you need to do is navigate to Appearance → Customizer → CSS editor and insert the following CSS code: .site-info a, .site-info span:not(.site-info-additional-text) { display: none; } And
I cannot add or edit my portfolio projects 一 the whole Portfolio item is missing from my admin panel. How do I add the Portfolio item?
The reason why this is happening is, most likely, that the Jetpack plugin is not installed and/or activated. To check whether the Jetpack plugin is installed and activated, go to Plugins →
Can you help me customize my website?
If you don’t want to bother with site customization, we can help. We can give you a hand with theme installation, theme installation, and demo setup; we can help you with plugins
What happens when my plan expires?
When your plan expires, you lose access to new themes, theme updates, and our support. You may continue using the theme or themes that you have already downloaded for a lifetime if
Can I use one theme for life?
Sure, if you sign up for our One Theme Lifetime plan.
How can I switch to another plan?
If you want to switch to another plan, all you need to do is send an email to support@themeskingdom.com, and we’ll help you do so.
How can I get an invoice for my purchase?
If you want to get an invoice for your purchase, please send an email to support@themeskingdom.com. The email should contain information about your company, as well as your order number. Keep in
